Legal notice
Helios Re
Website publisher
Helios Re – Insurance and reinsurance brokerage company
Head office: 3, rue Georges Sand – 67205 Oberhausbergen – FRANCE
Tel: +33 (0)6 63 64 60 00.
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Simplified joint stock company (société par actions simplifiée) – Capital: 1,000.00 € – SIREN 934 044 322 – APE 6622Z.
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ORIAS No: XX XXX XXX (www.orias.fr) – Under the supervision of the ACPR – 4 place de Budapest – CS 92459 – 75436 Paris Cedex 09 – FRANCE.
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Publication director
Semih Aksoy
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Website hosting
Wix Online Platform Limited
1 Grant’s Row
Dublin 2 D02HX96
Ireland
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Copyright – Intellectual property rights
All elements of any nature (still images, animated images, databases, trademarks, illustrations, logos, designs, layouts, downloadable documents) on this website are protected as intellectual property under French and international copyright laws.
These elements remain the exclusive property of Helios Re, unless otherwise stated. Therefore, unless prior written permission is obtained, any reproduction, representation, adaptation, modification (partial or complete) of any element of the site, by any means, is prohibited under penalty of legal action.
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Personal data protection
This site complies with the provisions of Law 78-17 of January 6, 1978, related to computers, files, and freedoms.
Helios Re processes personal data through the site concerning the management of the contact or subscription form provided to you. In this context, the only data collected are your name, first name, email address, and the content of the sent message.
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The recipients of your personal data are: Helios Re staff in charge of external relations or subscription, depending on the form used.
Your personal data will be kept for as long as necessary to provide the management service as prescribed by applicable laws.
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You have the right to access, rectify, delete, limit, oppose, and transfer your personal data, as well as the right to give directives after your death. To exercise these rights, please write to dpo@helios-re.com.
We remind you that you also have the right to lodge a complaint with the supervisory authority, the National Commission on Informatics and Liberties (CNIL), at www.cnil.fr.
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The data protection officer (DPO) of Helios Re can be contacted:
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by mail: Helios Re – DPO – 3, rue Georges Sand – 67205 Oberhausbergen – France
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by email: dpo@helios-re.com
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Complaint handling
In the event of a problem or dissatisfaction, we invite you to contact your usual contact person who will be happy to help you find a solution. You can also send your complaint to:
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by mail: Helios Re – Claims department – 3, rue Georges Sand – 67205 Oberhausbergen – France
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by email: reclamations@helios-re.com
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In all cases, we commit to:
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acknowledge receipt of your complaint within a maximum of 10 business days from its submission;
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provide you with a response (positive or negative) within 2 months from the submission of your complaint or, if not possible, keep you informed of the progress of the handling process.​
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If you are not satisfied with the response provided by Helios Re, you can forward your complaint to:
The insurance mediation – TSA 50110 – 75441 Paris Cedex 09; www.mediation-assurance.org (under the "contact the mediator" section).
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Cookie information notice
Helios Re provides this information notice to offer transparent information on how we, or our partners, use cookies on our site. This notice will also give you all the necessary information to manage your cookie consent on your devices. This notice is subject to change to comply with legal and regulatory updates, so we encourage you to review it regularly.
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What is a cookie?
Cookies are small files placed and stored on your devices (computer, tablet, mobile phone, etc.) to allow us to collect information about your browsing on our site.
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What type of cookies do we use and why?
Here are the different types of cookies we use on our site and their purposes:
Functional cookies: these cookies allow you to navigate our site and use its various features.
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session identification cookies
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cookies necessary to ensure the security of our site, preventing fraudulent access to your session.
Preference cookies: these cookies allow you to have a personalized browsing experience by remembering your language, country, and other preferences.
These cookies are subject to your prior consent.
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Audience measurement cookies: these cookies allow us to analyze your navigation and behavior on our site to detect potential issues and improve our content. For example, analyzing which pages you click, how long you stay, and the pages you view before leaving the site.
These cookies do not require your consent unless required by law (see CNIL's website https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi). However, you may oppose them at any time.
Advertising cookies: these cookies allow us to display relevant and personalized advertising content based on your browsing, in the form of banners. Our site also includes third-party cookies that can access your browsing data for advertising targeting purposes.
These cookies are subject to your prior consent.
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Social media cookies: we offer sharing buttons for content via social media (LinkedIn). The operators of these networks may directly place cookies on your device to track your browsing on our site, even if you do not click on these buttons.
These cookies are subject to your prior consent.
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Who places cookies on your device?
The cookies mentioned above can be placed by us or by third-party partners, provided you have consented. These third parties may have direct access to your browsing data.
We provide a summary table of the cookies placed on your devices along with the identification of the relevant third-party partners. We invite you to review their cookie policy directly on their site.
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How long is your consent valid?
The duration of your consent depends on the cookie concerned but cannot exceed 6 months in any case.
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Your rights
An informational banner was displayed when you visited our site. This banner invited you to accept all cookies, refuse them, or set them granularly.
If you have any questions, you can contact our data protection officer at dpo@helios-re.com.
Find the cookie table below:
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